Our services
Our services are culturally responsive and grounded in well-established principles of good practice. We ensure that individuals and families receive support that is delivered with skill and care, is tailored to their needs, is communicated clearly, and is easily accessible. We uphold values of fairness, dignity, and respect for all, regardless of age, background, ethnicity, or religious affiliation.
Access our Services
Referrals are accepted from anyone living in the Mid North Community from the age of 7 years and upwards.
This includes Totara North to Towai, South Hokianga and the Bay of Islands. Towns include Kerikeri, Kaikohe, Kawakawa, Moerewa, Paihia, Russell, Waitangi, Kaeo, Okaihua, Opononi/Omapere, Rawene, Ohaeawai, Oromahoe.
You can be referred for our free professional counselling services through your doctor’s clinic, health practitioners, Te Roopu Kimiora, Oranga Tamariki, Victim Support, Women’s Refuge, local schools, the Police etc.
You can also make a self-referral by contacting us during our office hours on
However, as we are not a 24-hour crisis service, if you need urgent assistance, please phone 111.
Client Survey Feedback
Highly professional and helpful support with fast communication turnaround times and flexibility.
I felt supported and genuinely cared for.
Breathing techniques, positive thinking, and helping me to understand my trauma and behaviours in my relationships has been really helpful.
Having access to a professional counsellor has made all the difference. It has played a crucial role in my on-going journey to recovering my well-being and in turn my family’s well-being.
The counsellor’s use of te reo and mātauranga Māori was done authentically and genuinely. Ngā mihi mō tēnā.
Thank you so much for all the help and support, I appreciate it so much and wouldn’t have been able to cope without it.
Please keep helping people. Your work doesn’t go unnoticed – thank you xox.
We were able to move through each day as a family with the hope of being happy.
Supportive, non-judgmental counsellors who made us feel safe and comfortable.
My daughter came out of her shell with the counsellor.